About Us

Our Small Story

We pride ourselves on having clean inflatable jumpers for your event. We clean our inflatables before and after each event. We do not rent our equipment out. Two reasons for this: partly for insurance reasons and partly for the safety of your party goers.

For safety reasons and your enjoyment we bring the equipment to your event, set everything up, and have an attendant with each inflatable during the entire event. All this to ensure you will have a pleasurable time with less STRESS. We want you to worry about having FUN.

Our owner/operator is a Firefighter Paramedic. Having someone CPR certified in case of an emergency is a definite benefit with no extra cost to you.

The best customer service is what you deserve and with CLOUD 5 JUMPERS: the best is what you will get.

Our Mission

First and foremost to make your event fun and memorable. We strive to provide World Class Customer Service.

Our Vision

Keep your party goers safe and most importantly to ensure they have the best time ever!

FAQ

Are your rentals clean?

Yes! We clean and maintain our equipment before and after each use. We strive to provide an enjoyable experience!

Do your units contain any lead in the vinyl and are they safe?

Our units are safe with no lead or latex for allergy safety.

What type of parties and events do you provide rentals for?

We do personal events, school events, and corporate events.

How many children can play in a bounce house at one time?

Each unit is specific. They are limited in the number of children can be in each so they can fully enjoy the inflatable without colliding with other children. Each inflatable also has age limits to avoid older children from possibly hurting smaller children.

Are there any parks I can have an event at?

Each city / town is different. Rio Rancho allows inflatable jumpers in their parks but it is on a first come first serve basis. Albuquerque requires a permit that must be obtained 3 business days prior to the event with a $35.00 charge. They also have designated areas where we can set up. Please follow this link for those parks and further information.

https://www.cabq.gov/parksandrecreation/parks/park-use-rental/inflatable-fun-jumps/inflatable-fun-jumps

Town of Bernalillo requires reservation for the park with a refundable deposit as long as requirements are met.

What methods of payment do you accept?

We accept the following methods of payment: Cash, Check or charge. If you use a credit card there is an additional fee of 2.75% for processing this type of payment. We use square cash.

Square works with any US-issued and most internationally-issued magstripe or chip cards bearing a Visa, MasterCard, American Express, Discover, JCB, or UnionPay logo. The following card types are accepted:

Credit

Corporate

Debit (processed like credit)

Prepaid

Rewards

How much does it cost to rent your units?

Prices are dependent on size. Please hover on the pictures of the items on the inventory page for a pop up that has the description and the price. We also offer packages if you need more than one unit!!!

How far in advance should I reserve my units?

Weekends and Holidays fill up quickly so you the sooner you know about your event the better it is to contact us.

How do I request a quote?

Just click on our contact button! You can send us an email or call us.

Do you match competitor’s prices or accept competitor’s coupons?

Unfortunately we are unable to match competitor prices as it would have to be an identical inflatable with an attendant for the same amount of time. This can often times be difficult to match up exactly.

Do you collect Sales Tax?

Yes we must collect sales tax. We would be happy to provide a line item invoice showing all charges.

Cancellation Policy:

Yes we have a cancellation policy, If you cancel prior to 48 hours notice there is no charge. 48 hours to 24 hours we will charge 1/2 of the invoice price. Within a 24 hour window full invoice charge is forfeited.

Weather issues:

Manufacturer recommendations and insurance limitations dictate that we can not operate in winds higher than 15 miles per hour or in adverse rain, hail, or snow conditions.

What are you doing regarding the Coronavirus (COVID-19?:

We clean our units before and after use with a convenient, ready-to-use, intermediate-level surface disinfectant that is effective against TB, HBV, HCV, viruses (hydrophilic and lipophilic), bacteria (including MRSA and VRE) and fungi. It can be used in the NICU, operating rooms, isolation rooms, patient care areas and laboratories. It disinfects and decontaminates hard, non-porous surfaces in your shop, needing only just a minute to kill virucidal, bactericidal, and fungicidal activity. This is the same product used to clean ambulances and hospital rooms/beds.